Temporary Referral Clerk I -34th Street CHC
Company: Clinica Sierra Vista
Location: Bakersfield
Posted on: April 7, 2026
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Job Description:
Clinica Sierra Vista is excited to be one of the largest
Federally Qualified Health Centers in the Nation! We’re honored to
serve the men and women of the fields. We also offer care and
support to the inner city, the rural and isolated, those of low,
moderate, and fixed incomes, and families from an array of cultural
backgrounds who speak several languages. We don’t inquire about
immigration status because we simply don’t need to know. If you
come to us, we will treat you like any other patient. As we grow
our team, we are looking for individuals who believe the patient is
always 1. Why work for us? Competitive pay which matches your
abilities and experience Health coverage for you and your family
Generous number of vacation days per year A robust wellness plan
and health club discounts Continuing education assistance to grow
and further your talents 403(B) plan with company matching
Intrigued? We’d love to hear from you! Please review the job
details below and then click “apply.” We're looking for someone to
join our team as a Temporary Referral Clerk who: Under the
direction of the Referral Supervisor or Referral Manager, the
Referral Clerk I is responsible for the coordination, processing,
and scheduling of specialty referrals, and prior authorizations for
a variety of medical services/procedures for patients as requested
by the primary care physician. As an integral member of the
patient’s health home, the Referral Clerk will collaborate with
medical providers, nursing staff, and other patient care support
staff to ensure patients receive specialty services timely and
efficiently in alignment with department of health care guidelines.
Essential Functions: Schedules, problem solves, communicates, and
coordinates referral appointments with outside specialists. Tracks
and enters all referral requests in the Referral Tracking System or
EMR daily. Coordinates with the HIM staff to track the status of
all provider reports on patients referred to hospitals, outside
clinics and Specialty Providers and follow up for reports/records
not received on referred patients. Maintains an accurate record(s)
of external referral patient’s appointments that are kept, failed,
and current status in the Referral Tracking System or EMR (EPI;
Monitors Referral Tracking System or EMR for outstanding provider
reports that are (30 days or older), and follows-up with the
appropriate provider. Verifies insurance information for referral
purposes and processes insurance information for referral patients.
Provides transportation consultation, coordination, and support to
clinic patients referred to specified health care facilities, (This
includes clinic provided (if applicable), Insurance and Cab based
support). Answers, responds, and documents phone calls, requests,
and questions from patients in a timely manner. Calls must be
accurately managed or redirect as appropriate. Utilizes third party
payer/insurance portals; understands insurance providers, their
portals and their expectations for authorization approvals. Ensures
proper use of CPT and current ICD-10 codes to meet the requirements
of third-party payers and specialty clinics to ensure minimal delay
in securing referral appointments or pre-authorizations. Utilizes
EHR (EPIC) functions to document all pertinent information. May
perform referral tracking process utilizing the HER (EPIC) or other
established system. Other duties as assigned. Please see attachment
for full job description. You'll be successful with the following
qualifications: Graduation from High School or equivalent GED.
Graduate of an accredited Medical Assistant program preferred. Two
(2) to three (3) years medical back office or administrative
medical experience in a community healthcare preferred but not
required. Bilingual in Spanish preferred but not required. Previous
experience with specialty referrals in community health desired.
Intermediate computer skills required. Must adhere to Clinic Sierra
Vista’s employee health/immunization requirements or provide a
valid exemption request for subsequent approval. Clinica Sierra
Vista values human rights, goodwill, respect, inclusivity,
equality, and recognizes that the organization derives its strength
from a rich diversity of thoughts, ideas, and contributions. As
leaders in healthcare industry, we aspire to be an employer of
choice by promoting an organizational culture that reflects these
core values. We seek to attract, develop, and retain a talented and
dedicated workforce where people of diverse races, genders,
religions, cultures, political affiliations and lifestyles thrive.
Our goal is to create a welcoming and inclusive environment that
empowers our employees to provide the highest level of service to
our community of residents and businesses; they’re counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives
to attract qualified applicants from all walks of life without
regard to race, color, ethnicity, religion, national origin, age,
sex, sexual orientation, gender identity, gender expression,
marital status, ancestry, physical disability, mental disability,
medical condition, genetic information, military and veteran
status, or any other status protected under federal, state and/or
local law. We aim to create an environment that celebrates and
embraces the diversity of our workforce. We welcome you to join our
team!
Keywords: Clinica Sierra Vista, Palmdale , Temporary Referral Clerk I -34th Street CHC, Administration, Clerical , Bakersfield, California
