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Temporary Personal Service Coordinator, Req # 292

Company: Mental Health America of Los Angeles
Location: Palmdale
Posted on: May 31, 2021

Job Description:

Department: Adult Team Services - Palmdale

Reports To: Program Manager

FLSA Status: Non-Exempt

Mission Category: Direct Service

Supervision Responsibilities: None

Summary: Serves as the primary support and case manager for adults with mental illness by assisting them to live as independently as possible in their chosen community.

Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agencys operations. MHALA is an equal employer opportunity and service provider. The Agency will consider individuals with a criminal history.

  • Develops a Recovery Plan and/or Personal Service Plan with each member that identifies his/her personal needs and goals
  • Mediates and advocates on behalf of the member to help him/her obtain and keep housing, health care benefits, entitlements, etc
  • Visits members in their place of residence, hospital or jail on an as-needed basis, in order to help them live successfully and to prevent them from becoming homeless
  • Transports members to appointments and on errands when appropriate
  • Oversees and monitors members individual and group activities both inside the program and out in the community
  • Provides coaching, counseling, mentoring, instruction, training, feedback and positive reinforcement for members in areas such as money management, grooming and hygiene, meal preparation, public transportation and other independent living skills
  • Devises and implements strategies for outreach to members who tend to isolate themselves
  • Knowledgeable and practices in motivational interviewing and harm reduction
  • Supports individuals and team goals in community integration and employment. Works with Community Integration. Assists members in achieving community integration and employment goals
  • Participates in staff and community meetings and in the day-to-day operations of the program as needed
  • Required to bill 100 hours per month into the Welligent System
  • Maintains all records and documentation needed for program compliance and accountability in accordance with MHALA standards and funding source requirements

Position requirements:

  • High School Diploma or GED, plus 2 years experience providing psychosocial rehab related services to a disabled population, preferred
  • All billing and supporting documentation shall be entered into MHALAs EHR (electronic health record system) within 24 hours from the date of service delivery.
  • All required data collection documents (as applicable to your program: MORS, Determinants, KEC, IHOMS, HMIS, etc.) are submitted on or before due date.
  • Demonstrate knowledge of community resources.
  • Must function well in a team-oriented approach to member services.
  • Valid CPR certificate preferred.
  • Knowledgeable in computer applications such as Microsoft Word, Excel and Outlook
  • Driving with current class C drivers license, a vehicle for transportation, proof of valid automobile insurance, the ability to be ensured by MHALA liability insurance are conditions of employment.
  • Flexible work schedule to include some evenings or weekends, and on call cell phone services when necessary.
  • TB clearance and re-testing every year are conditions of employment

Keywords: Mental Health America of Los Angeles, Palmdale , Temporary Personal Service Coordinator, Req # 292, Other , Palmdale, California

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